We're here to help

Common topics

• How the game works & getting started
• Report, block, or mute someone
• Subscriptions, renewals & cancellation
• Your data & privacy
• Delete your account

Subscriptions & billing

Subscriptions are handled by Apple. To view, change, or cancel a subscription, open Settings → [your name] → Subscriptions on your device, or App Store → your account → Subscriptions. For refund requests, use Apple's Report a Problem page.

Reporting safety issues

If you've seen content or behavior that breaks our rules, please report it in the app (profile or chat → ••• → Report) or email [email protected]. If someone is in immediate danger, contact your local emergency services first. Learn more on our Safety page.

When you write to us

To help us resolve your issue quickly, include your username, the device and app version you're using, and a short description of what happened (screenshots help). Please don't include passwords or payment details.